Customer Care
At Consumer First we believe it is our duty as a content provider to ensure that the customer feels they are being listened to, well looked after, treated fairly and reasonably and that they are always satisfied with the service provided. Providing the highest standards of customer service is something we pride ourselves on as a company and we believe it is an area that sets us apart from our competition.
Do you need support, help or have a complaint? Remember you do have right to complain if you are not satisfied.
Please call our Customer Support Helpline on: 1300 764 551
Our Customer Support and Helpline 1300 764 551 is manned by live customer support agents Monday to Friday between 9am to 5:30pm Australian EST.
If you need to help outside of business hours you can leave a voice message again by calling the 1300 764 551 helpline which will be handled by our customer support team the next business day.
If you would prefer to email us; our customer support email address is: support@consumerfirstaustralia.com.au
All email requests are handled within 2 business days.